RLD Associates Inc. was formed in 1989 by Russell Deluca, who recognized a need in specialized premium audit and loss control services.
RLD Associates, Inc. is based in Central Pennsylvania and we currently provide Premium Audits Services in the states of Alabama, Connecticut, District of Columbia, Delaware, Florida, Georgia, Louisiana, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island, South Carolina, Tennessee, Vermont, Virginia & West Virginia.
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All of RLD's field auditors go into the field with specialized training developed by management to assure clear and concise reporting. Our phone auditors are located in an inhouse call center and are given specialized training to assure the fastest levels of response time from the policy holder. All RLD representatives are exclusive employees of RLD Associates Inc.
Information Services and the internet is a crucial pillar in the way we do business. We offer custom applications, services and systems that allow clients to actually watch the processing of their work while it is with RLD Associates. All reports and forms are completed electronically and managed by our proprietary Case Manager system. Our IT staff is extremely flexible in accommodating new customers with multiple ways of receiving and delivering work to us electronically. Feel free to ask us about these types of services and what they can do for you.